Balcony View of the Atlantic Ocean
Balcony View of the Atlantic Ocean

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Vacation Rental Agreement Policies

In order to make your Atlantica Resort beach escape as seamless and stress-free as possible, we have outlined the policies and procedures expected of all guests during your stay in our family-friendly hotel. Through the development of these policies, it is our goal to ensure the safety, comfort, and happiness of all guests. By maintaining these guidelines, we aspire to provide the greatest in customer service and the vacation experience, and these policies ensure that you will enjoy every minute of your stay in fabulous Myrtle Beach, South Carolina.

Check In time is after 4:00 PM. We make every attempt to have your condo available at 4:00 PM on arrival day, but sometimes circumstances occur where check in time may be later. We do not guarantee a 4:00 PM check in time.
Check-out is before 10:00 AM on the day of departure.
  • Booking over 60 days out a 25% deposit is required and then the remainder is due 60 days before arrival.  If booking within 60 days of arrival, full payment is due at the time of booking.
  • A valid photo ID and signed rental agreement are required prior to check-in. These can be submitted via email.
  • No need to check in at the office! We’ll send all arrival details via email / text so you can head straight to your unit.

We accept all major credit cards, ( Visa, MasterCard, Discover and American Express ) bank checks and personal checks. If you pay your final balance with a credit card we will add 3% to the final balance

  • A sixty (60) day written email notice sent to customersupport@mbvacationhomerentals.com is required for all cancellations. We do not accept verbal cancellations. The request must be in writing. ALL cancellations will be subject to a $150 Cancellation Fee, the Security Deposit Waiver, and the Booking Fee. If canceled less than 60 days before arrival, all funds will be held, and the property will be available again for rentals. If ALP is able to re-rent the unit for the same amount of money, all monies paid will be returned EXCEPT (LESS) the $150 Cancellation Fee, the Security Deposit Waiver, and the Booking Fee. ALP reserves the right to discount the nightly rate to re-rent the property. If the property is re-rented for a lesser rate all monies will be returned EXCEPT (LESS) the $150 Cancellation Fee, the Security Deposit Waiver, the Booking fee, and difference in rental price. ALP strongly suggests purchasing travel insurance.Guests who do not arrive on their scheduled arrival date and fail to notify the resort of a change to their stay dates, therefore acknowledge forfeiture of advance deposit funds.
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Should a house party (chaperoned or un-chaperoned) occur, occupancy will be immediately terminated. Should a parent check into a rental and later leave students or minors, the students/minors will be evicted if BV finds it necessary to do so. No refund, including unused rental amounts, will be refunded.

All furnishings required for normal living conditions. Rates include departure maid service & optional setup of linens. Linens are provided based on the number of paid occupants (monthly stays excluded). Pillows, bedspreads, and blankets are provided; however, these are for use as bedding on the beds only! You must bring your own blankets and towels for use on the beach, on the balcony, by the pool, etc. Units are set up for light housekeeping, including cooking and eating utensils.

Immediately notify the rental office of any missing or inoperative furnishings or equipment or any weak or unsafe conditions which may result in injury. Occupancy by you and/or your party shall be conclusive evidence that the unit is in satisfactory condition. During your stay, please promptly report any problems to our office so that our maintenance department might attend to them efficiently for your safety and comfort, and for that of future guests.

Many homeowners have their personal property locked in a closet for their convenience. These areas are absolutely not included in this rental.

In the event that an owner of a vacation rental unit elects to remove his/her property from our rental management responsibility, we will provide comparable accommodations or grant a full refund. We reserve the right to substitute suitable accommodations if circumstances require.

Personnel are permitted to enter premises during normal working hours (9:00am-5:00pm) for the purpose of conducting necessary repairs and/or maintenance.