In order to make your Atlantica Resort beach escape as seamless and stress-free as possible, we have outlined the policies and procedures expected of all guests during your stay in our family friendly hotel. Through the development of these policies, it is our goal to ensure the safety, comfort, and happiness of all guests. By maintaining these guidelines, we aspire to provide the greatest in customer service and the vacation experience, and these policies ensure that you will enjoy every minute of your stay in fabulous Myrtle Beach, South Carolina.
Methods of Payment:
Personal checks (that have fifteen (15) days to clear your bank), money orders, MasterCard, Visa, and Discover Card. Credit cards are excluded as methods of payment for monthly stays.
Payment Due Date:
All reservations must be paid in full 2 weeks prior to arrival. Please note that the card on file as designated by guest will be charged the full reservation balance 14 days prior to arrival. The guest authorizes this automatic charge unless the balance is paid more than 14 days prior to arrival.
If the Damage Waiver fee has been declined, all guests are required to leave a MasterCard, Visa, or Discover card on file for incidentals. The card will be pre-authorized in the amount of $100.00 for stays of less than seven nights and $250 for stays of seven nights or longer. After a departure inspection confirms no damage has been done to your unit, this security deposit will be released within 5-7 days of departure. Cash deposits are accepted but are refunded via check that can take up to 4-6 weeks from departure. Monthly stays require a security deposit equal to one month's rent and departure cleaning fee.
Cancellation of Reservation:
- No Early Cancellation Fee. Advance deposit is 100% refundable prior to 14 days of arrival.
- Advance deposit is non-refundable within 14 days of arrival date.
- For guest convenience, within 14 days of arrival, guests can retain their advance deposit toward different stay dates within 1 year of original reservation.
- Guests who do not arrive on their scheduled arrival date and do not inform the property of their wish to change their stay dates will forfeit the advance deposit.
- Monthly rental deposits are non-refundable.
Check In time is after 4:00 PM. We make every attempt to have your condo available at 4:00 PM on arrival day, but sometimes circumstances occur where check in time may be later. We do not guarantee a 4:00 PM check in time.
Check-out is before 10:00 AM on the day of departure.
Should a house party (chaperoned or un-chaperoned) occur, occupancy will be immediately terminated. Should a parent check into a rental and later leave students or minors, the students/minors will be evicted if BV finds it necessary to do so. No refund, including unused rental amounts, will be refunded.
The unit includes:
All furnishings required for normal living conditions. Rates include departure maid service & optional setup of linens. Linens are provided based on the number of paid occupants (monthly stays excluded). Pillows, bedspreads, and blankets are provided; however, these are for use as bedding on the beds only! You must bring your own blankets and towels for use on the beach, on the balcony, by the pool, etc. Units are set up for light housekeeping, including cooking and eating utensils.
Parking is limited:
Parking is limited to (1) ONE space per 1 Bedroom Condo and (2) TWO spaces per 2 Bedroom Condo. Motorcycles are allowed on property, BUT RVs / campers, trailers, large trucks, boats, buses and golf carts are Strictly Prohibited from being parked on property grounds. When making your travel plans, please be sure that your vehicle meets these requirements.
Immediately notify the rental office of any missing or inoperative furnishings or equipment or any weak or unsafe conditions which may result in injury. Occupancy by you and/or your party shall be conclusive evidence that the unit is in satisfactory condition. During your stay, please promptly report any problems to our office so that our maintenance department might attend to them efficiently for your safety and comfort, and for that of future guests.
Many homeowners have their personal property locked in a closet for their convenience. These areas are absolutely not included in this rental.
Two (2) keys shall be issued to you at check-in. There will be a $10.00 deduction from your security deposit for each key not returned to our office at departure.
We cannot guarantee air conditioning or appliances. There will be no refund upon their failure. We try to keep these units in good working order. Our best will be done to have any malfunction repaired as quickly as possible.
In the event that an owner of a vacation rental unit elects to remove his/her property from our rental management responsibility, we will provide comparable accommodations or grant a full refund. We reserve the right to substitute suitable accommodations if circumstances require.
Agent / Maintenance:
Personnel are permitted to enter premises during normal working hours (8:00am-6:00pm) for the purpose of conducting necessary repairs and/or maintenance.
After Hours Lock-outs:
There is a $65.00 charge for all after hours lock out calls. The tenant will meet an agent at our office and pay upon arrival.
Beach Vacations, LLC, as agent, or the owner of the individual villa rented, shall not be liable for any damages or injury to the tenant or to any other person, or damages to any property occurring on the premises or any part thereof, or in common areas thereof, and tenant agrees to hold the agent and owners harmless for any claims of damages, no matter how caused. The agent will not be held responsible for acts of theft, vandalism, or other damage to the guest's personal property or vehicle.
By accepting this rental agreement as the guest, you agree to be responsible for any damage to the dwelling or grounds and to the furnishings which occur during your stay though act or negligence of you, your family, friends, or social guests, and adhere to all rules and regulations governing the property you occupy. You agree to surrender the property at the time and date specified in as good condition as it was at the beginning of your stay, except for reasonable wear and tear, act of God, and/or causes over which you have no control. If the condo is not left in satisfactory condition, you will be charged for repair and restoration to satisfactory condition, plus lost rents.
The guest certifies that he/she is at least 21 years of age & has read carefully the limitations on this condo by the owner and the agent as set forth in this agreement, including limitations on the number of persons permitted to occupy this condo and fully agrees to abide by such limitations.
All deposits and rents will be deposited in an interest-bearing escrow account with the interest accrued to the credit of Beach Vacations LLC.
No smoking or pets are permitted in the accommodations: if violated guest will be subject to immediate eviction and a $250.00 fine.
The guest certifies that he/she is at least 21 years of age. Photo Id required at Check-in.